Privacy Policy
Effective Date: 24 September 2025
This Privacy Policy explains how Reelage, owned by Duple IT Solutions, collects, uses, and protects your information in compliance with global privacy laws, including GDPR (EU), CCPA (California), COPPA (USA), UAE and Indian Data Protection laws.
2.1What We Collect
- Personal Data: Name, email, gender, DOB, phone (if applicable)
- Technical Data: IP address, device identifiers, operating system
- Usage Data: Time spent, views, video interactions, votes
- Media: Videos, images, audio content uploaded by users
2.2How We Use It
- Operate and improve the Platform
- Run competitions and manage profiles
- Display public content (per user settings)
- Send transactional and promotional messages (opt-in)
- Moderate harmful or illegal content
2.3Legal Basis for Processing (GDPR)
We process your data based on:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interest
2.4Children's Privacy
- We do not knowingly collect data from users under age 13.
- Parental consent is required as per COPPA and similar regional regulations.
2.5Sharing and Transfers
We do not sell personal data. We may share with:
- Service providers (e.g., hosting, payment)
- Legal authorities when required
- Event sponsors (aggregated or anonymized data only)
2.6Data Retention
Personal data is retained as long as your account is active or as legally required.
2.7Your Rights
Depending on your region:
- Access or export your data
- Correct inaccurate information
- Delete your account
- Withdraw consent
2.8Security
- SSL encryption, token-based auth, firewalls
- Internal access controls and audit logs